Telecom and utility companies deal with massive volumes of usage data, complex billing logic, and growing customer demands. But finance teams often struggle to keep up. Systems don’t talk to each other. Reconciliation is manual. Pricing changes take weeks.
Fynapse provides the financial agility these sectors need. It unifies billing, usage, and finance systems into one subledger — applying consistent rules, automating reconciliation, and surfacing insight in real time.
Where Fynapse Delivers Value
Finance teams in telecom and utilities can:
Track profitability at the customer level. Understand the true margin of every service, geography, or account — and adjust accordingly.
Support dynamic pricing. Billing and finance data stay in sync, so teams can test new models or roll out adjustments faster.
Improve reporting. With standardized logic and traceability, regulatory reporting is easier — and audit readiness improves.
Stop leakage. Automated reconciliation highlights missed revenue opportunities and ensures billing accuracy.
Support investment with clarity. Real-time data helps finance guide infrastructure planning with more confidence.
A Telco Story: Revenue Recovery at Scale
One regional telecom provider had a recurring issue: high-value customers were underbilled due to system mismatches between usage tracking and financial systems. It often took weeks to detect — and months to recover.
With Fynapse, reconciliation was automated and aligned to business logic defined by finance. Usage, billing, and margin data synced in real time. Finance could identify discrepancies within hours — not weeks — and recover lost revenue before it was billed incorrectly again.
That same visibility helped guide infrastructure investments by showing which customer segments and service areas drove the highest margin — giving finance a seat at the table for growth strategy.
Fynapse gives finance the tools to move at the pace of the network — and lead from the front.
